I am locked out of my prime account, but they won’t stop the monthly charges.
AMAZON MKTPLACE PMTS AMZN.COM/BILL WA
merchant name
Amazon
USA
product / service overview
This is a charge from Amazon, an American multinational company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Amazon is the world's largest online retailer and sells virtually everything, including books, electronics, household goods, food, and pretty much everything else you can imagine. Amazon is one of the world's most valuable brands and is one of the big five American information technology companies, along with Alphabet, Apple, Meta, and Microsoft.
Some items Amazon sells include:
-Books
-Music
-Homegoods
-Gift cards
-Electronics
-Garden items
-Toys and games
-Office products
-Pet food or toys
-Health & personal care items
-Car and motorbike accessories
-Clothings, jewelry, or accessories
You're likely seeing this charge because you made a purchase at Amazon.com. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud. Unknown Amazon charges are usually from an Amazon Prime payment, a digital service payment, an Amazon Pay transaction, or a bank authorization.
Amazon often doesn't charge your card at the moment of purchase. Rather, they charge your card when the item ships. Additionally, they may do partial charges if your order contains multiple items and they ship or process at different times. For example, if you checked out with two items totaling $100, you might see individual charges of $80 and $20 if those items ship at different times or come from different Amazon sellers.
refund policy
Amazon generally has a great refund policy. On digital good and membership dues they can be a bit more difficult though
resolution authorization
You can chat with Amazon or have them call you by visiting Amazon's help center.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
"*" indicates required fields
OK
Depending on the customer scenario, Amazon can be great or horrible.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 100%
- Unauthorized 0%
recent resolutions
OK
Depending on the customer scenario, Amazon can be great or horrible.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 100%
- Unauthorized 0%
merchant name
Amazon
USA
product / service overview
This is a charge from Amazon, an American multinational company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Amazon is the world's largest online retailer and sells virtually everything, including books, electronics, household goods, food, and pretty much everything else you can imagine. Amazon is one of the world's most valuable brands and is one of the big five American information technology companies, along with Alphabet, Apple, Meta, and Microsoft.
Some items Amazon sells include:
-Books
-Music
-Homegoods
-Gift cards
-Electronics
-Garden items
-Toys and games
-Office products
-Pet food or toys
-Health & personal care items
-Car and motorbike accessories
-Clothings, jewelry, or accessories
You're likely seeing this charge because you made a purchase at Amazon.com. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud. Unknown Amazon charges are usually from an Amazon Prime payment, a digital service payment, an Amazon Pay transaction, or a bank authorization.
Amazon often doesn't charge your card at the moment of purchase. Rather, they charge your card when the item ships. Additionally, they may do partial charges if your order contains multiple items and they ship or process at different times. For example, if you checked out with two items totaling $100, you might see individual charges of $80 and $20 if those items ship at different times or come from different Amazon sellers.
refund policy
Amazon generally has a great refund policy. On digital good and membership dues they can be a bit more difficult though
resolution authorization
You can chat with Amazon or have them call you by visiting Amazon's help center.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
I am locked out of my prime account, but they won’t stop the monthly charges.
I don’t know what I am being charged for $23.68. I did not purchase anything