Brigit
on January 31, 2025 at 11:34 am
I canceled my service in December, but was still charged in January. Please confirm that my membership is canceled and refund the January charge of $8.73.
ReplyDHB SUPPORT 855 691
merchant name
Diverse Health Benefits
PO Box 14106
Scottsdale AZ 85267
USA
product / service overview
Diverse Health Benefits offers a subscription-based healthcare program centered around unlimited access to telemedicine services. Active subscribers have 24/7/365 access to board-certified doctors and therapists, with no consultation fees, per-call fees, or co-pays.
refund policy
The merchant offers a 100% customer satisfaction guarantee, allowing dissatisfied customers to receive a refund of the subscription fee if they feel the service does not justify the subscription price.
resolution authorization
The merchant has authorized the immediate processing of customer service requests. Requests will be processed within 48 hours and will reflect on customers' bank or card statements within 7 to 10 days after submission.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
Excellent
Maintains a 100% Customer Satisfaction Policy, allowing for no-questions-asked refunds.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 99%
- Unauthorized 1%
recent resolutions
2 Comments
-
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RMC on January 31, 2025 at 11:37 am
We have confirmed that your membership has been cancelled and the requested refund has been processed.
Reply
-
Submit a Comment
Excellent
Maintains a 100% Customer Satisfaction Policy, allowing for no-questions-asked refunds.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 99%
- Unauthorized 1%
merchant name
Diverse Health Benefits
PO Box 14106
Scottsdale AZ 85267
USA
product / service overview
Diverse Health Benefits offers a subscription-based healthcare program centered around unlimited access to telemedicine services. Active subscribers have 24/7/365 access to board-certified doctors and therapists, with no consultation fees, per-call fees, or co-pays.
refund policy
The merchant offers a 100% customer satisfaction guarantee, allowing dissatisfied customers to receive a refund of the subscription fee if they feel the service does not justify the subscription price.
resolution authorization
The merchant has authorized the immediate processing of customer service requests. Requests will be processed within 48 hours and will reflect on customers' bank or card statements within 7 to 10 days after submission.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
2 Comments
-
Brigit on January 31, 2025 at 11:34 am
I canceled my service in December, but was still charged in January. Please confirm that my membership is canceled and refund the January charge of $8.73.
Reply-
RMC on January 31, 2025 at 11:37 am
We have confirmed that your membership has been cancelled and the requested refund has been processed.
Reply
-
I canceled my service in December, but was still charged in January. Please confirm that my membership is canceled and refund the January charge of $8.73.
We have confirmed that your membership has been cancelled and the requested refund has been processed.