Anthony
on December 27, 2024 at 10:18 am
Im going to my Attorney General in Ohio
ReplyDHB SUPPORT 855 691 0909
merchant name
Diverse Health Benefits
PO Box 14106
Scottsdale AZ 85267
USA
product / service overview
Diverse Health Benefits offers a subscription-based healthcare program centered around unlimited access to telemedicine services. Active subscribers have 24/7/365 access to board-certified doctors and therapists, with no consultation fees, per-call fees, or co-pays.
refund policy
The merchant offers a 100% customer satisfaction guarantee, allowing dissatisfied customers to receive a refund of the subscription fee if they feel the service does not justify the subscription price.
resolution authorization
The merchant has authorized the immediate processing of customer service requests. Requests will be processed within 48 hours and will reflect on customers' bank or card statements within 7 to 10 days after submission.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
Excellent
Maintains a 100% Customer Satisfaction Policy, allowing for no-questions-asked refunds.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 99%
- Unauthorized 1%
recent resolutions
23 Comments
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RMC on January 8, 2025 at 7:36 pm
We have confirmed that your subscription has been canceled.
Reply
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Fran on December 27, 2024 at 10:19 am
See 3 charges on my credit card from you guys … June, May, and April. I don’t know what this is for and would like a refund
Reply-
RMC on January 8, 2025 at 7:37 pm
Charges have been refunded.
Reply
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Roland Stapone on December 27, 2024 at 10:20 am
Love the service, but simply can’t afford it any more. Please cancel.
Reply-
RMC on January 8, 2025 at 7:34 pm
We have confirmed that your membership has been canceled.
Reply
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Peter Bosee on December 27, 2024 at 10:21 am
Not sure why I am getting charged for this?
Reply-
RMC on January 8, 2025 at 7:35 pm
DHB offers a healthcare saving program.
Reply
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Mike on January 2, 2025 at 7:27 pm
Thanks for helping me get a refund.
Reply -
Kate on January 6, 2025 at 9:32 am
I would like to cancel my membership. can you help me?
Reply-
RMC on January 9, 2025 at 12:58 pm
Your membership cancellation has been confirmed
Reply
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Roo on January 8, 2025 at 7:33 pm
Please cancel my membership .. I no longer need it
Reply-
RMC on January 10, 2025 at 1:04 pm
Cancellation has been confirmed.
Reply
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Pete on January 15, 2025 at 9:12 pm
I am being charged 9.73 every 60 days. I don’t want this any longer. please cancel
Reply-
RMC on January 15, 2025 at 9:14 pm
Cancellation has been confirmed. You will no longer be charged.
Reply
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Craig on January 15, 2025 at 9:13 pm
On December 28th I was double charged the amount of 8.73. Please refund one of these charges. I want to keep my membership though.
Reply-
RMC on January 15, 2025 at 9:14 pm
Refund has been processed. Please check you statement in 7 to 10 days.
Reply
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Rob on January 27, 2025 at 3:34 pm
I cancelled my membership 2 month ago but am still getting charged. Please refund my last 2 charges.
Reply-
RMC on January 27, 2025 at 3:40 pm
2 charged in the amounts of $8.73 have been refunded.
Reply
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Fran on January 28, 2025 at 1:31 pm
I don’t need this service any longer, but am not sure how to get it cancelled. Can you please get my service canceled for me?
Reply-
RMC on January 28, 2025 at 1:32 pm
No problem. Your service subscription with DHB has been cancelled now and you will no longer be charged.
Reply
-
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Mike on February 6, 2025 at 10:12 am
I do not use telemedicine any more. Please cancel my plan.
Reply-
RMC on February 6, 2025 at 10:13 am
Your subscription has been canceled. You will be able to use the service until February 20, 20025.
Reply
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Submit a Comment
Excellent
Maintains a 100% Customer Satisfaction Policy, allowing for no-questions-asked refunds.
RESOLUTION SUCCESS
%
customer satisfaction
REPORTING RESULTS
- Authorized 99%
- Unauthorized 1%
merchant name
Diverse Health Benefits
PO Box 14106
Scottsdale AZ 85267
USA
product / service overview
Diverse Health Benefits offers a subscription-based healthcare program centered around unlimited access to telemedicine services. Active subscribers have 24/7/365 access to board-certified doctors and therapists, with no consultation fees, per-call fees, or co-pays.
refund policy
The merchant offers a 100% customer satisfaction guarantee, allowing dissatisfied customers to receive a refund of the subscription fee if they feel the service does not justify the subscription price.
resolution authorization
The merchant has authorized the immediate processing of customer service requests. Requests will be processed within 48 hours and will reflect on customers' bank or card statements within 7 to 10 days after submission.
open resolution case
Requests are processed immediately!
Please complete the request form with as much information as possible. The provided details will help us locate your account and resolve your request quickly and effectively.
23 Comments
-
Anthony on December 27, 2024 at 10:18 am
Im going to my Attorney General in Ohio
Reply-
RMC on January 8, 2025 at 7:36 pm
We have confirmed that your subscription has been canceled.
Reply
-
-
Fran on December 27, 2024 at 10:19 am
See 3 charges on my credit card from you guys … June, May, and April. I don’t know what this is for and would like a refund
Reply-
RMC on January 8, 2025 at 7:37 pm
Charges have been refunded.
Reply
-
-
Roland Stapone on December 27, 2024 at 10:20 am
Love the service, but simply can’t afford it any more. Please cancel.
Reply-
RMC on January 8, 2025 at 7:34 pm
We have confirmed that your membership has been canceled.
Reply
-
-
Peter Bosee on December 27, 2024 at 10:21 am
Not sure why I am getting charged for this?
Reply-
RMC on January 8, 2025 at 7:35 pm
DHB offers a healthcare saving program.
Reply
-
-
Mike on January 2, 2025 at 7:27 pm
Thanks for helping me get a refund.
Reply -
Kate on January 6, 2025 at 9:32 am
I would like to cancel my membership. can you help me?
Reply-
RMC on January 9, 2025 at 12:58 pm
Your membership cancellation has been confirmed
Reply
-
-
Roo on January 8, 2025 at 7:33 pm
Please cancel my membership .. I no longer need it
Reply-
RMC on January 10, 2025 at 1:04 pm
Cancellation has been confirmed.
Reply
-
-
Pete on January 15, 2025 at 9:12 pm
I am being charged 9.73 every 60 days. I don’t want this any longer. please cancel
Reply-
RMC on January 15, 2025 at 9:14 pm
Cancellation has been confirmed. You will no longer be charged.
Reply
-
-
Craig on January 15, 2025 at 9:13 pm
On December 28th I was double charged the amount of 8.73. Please refund one of these charges. I want to keep my membership though.
Reply-
RMC on January 15, 2025 at 9:14 pm
Refund has been processed. Please check you statement in 7 to 10 days.
Reply
-
-
Rob on January 27, 2025 at 3:34 pm
I cancelled my membership 2 month ago but am still getting charged. Please refund my last 2 charges.
Reply-
RMC on January 27, 2025 at 3:40 pm
2 charged in the amounts of $8.73 have been refunded.
Reply
-
-
Fran on January 28, 2025 at 1:31 pm
I don’t need this service any longer, but am not sure how to get it cancelled. Can you please get my service canceled for me?
Reply-
RMC on January 28, 2025 at 1:32 pm
No problem. Your service subscription with DHB has been cancelled now and you will no longer be charged.
Reply
-
-
Mike on February 6, 2025 at 10:12 am
I do not use telemedicine any more. Please cancel my plan.
Reply-
RMC on February 6, 2025 at 10:13 am
Your subscription has been canceled. You will be able to use the service until February 20, 20025.
Reply
-
Im going to my Attorney General in Ohio
We have confirmed that your subscription has been canceled.
See 3 charges on my credit card from you guys … June, May, and April. I don’t know what this is for and would like a refund
Charges have been refunded.
Love the service, but simply can’t afford it any more. Please cancel.
We have confirmed that your membership has been canceled.
Not sure why I am getting charged for this?
DHB offers a healthcare saving program.
Thanks for helping me get a refund.
I would like to cancel my membership. can you help me?
Your membership cancellation has been confirmed
Please cancel my membership .. I no longer need it
Cancellation has been confirmed.
I am being charged 9.73 every 60 days. I don’t want this any longer. please cancel
Cancellation has been confirmed. You will no longer be charged.
On December 28th I was double charged the amount of 8.73. Please refund one of these charges. I want to keep my membership though.
Refund has been processed. Please check you statement in 7 to 10 days.
I cancelled my membership 2 month ago but am still getting charged. Please refund my last 2 charges.
2 charged in the amounts of $8.73 have been refunded.
I don’t need this service any longer, but am not sure how to get it cancelled. Can you please get my service canceled for me?
No problem. Your service subscription with DHB has been cancelled now and you will no longer be charged.
I do not use telemedicine any more. Please cancel my plan.
Your subscription has been canceled. You will be able to use the service until February 20, 20025.